FAQ

At R. D. Creator, we want you to have an easy and enjoyable shopping experience. For ease of use, we have compiled a list of the most frequently asked questions by our customers.

Please check the list below and if there is a question that isn’t listed or you require further assistance, please drop us an email at hari@rdcreator.com and we will be more than happy to help!

Q. What is R. D. Creator?

A. R. D. Creator is the trading name for www.rdcreator.com and the name of our shop on Ebay. For more details about us, please see our About Us page.

Q. Is my information on www.rdcreator.com secure?

A. Yes. Any page at www.rdcreator.com that asks you for personal information is highly secure. Our secure servers protect your information using advanced encryption and firewall technology throughout the ordering process.

At www.rdcreator.com, we use secure servers to protect your personal information, including your name, address, and credit card information.

Most browsers will show a lock icon in the bottom status bar on secure pages. Look for this icon on any web page that asks for your personal information. The URL address displayed at the top of the page for where personal information is required should always begin with https:, the s at the end shows that the page is secure and cannot be read by any unauthorised person.

To further ensure your security, we use state-of-the-art SSL (Secure Sockets Layer) encryption to protect your personal information from unauthorized use. Please see our Privacy Notice on how we protect your information.

Q. Why do I have to register before I can complete Checkout?

A. To complete an order at www.rdcreator.com registration is necessary. Creating an account with R. D. Creator allows you to shop faster, track the status of your current orders and review your previous orders. You will only need to register once. After this, to complete checkout, you only need to sign in with your email address and password, no other information besides payment details will be needed.

You do not need to create an account to browse at www.rdcreator.com nor do you need to register to add items to your Shopping Basket.

Q. Which payment methods and Credit Cards does www.rdcreator.com accept?

A. We accept all major credit/debit cards, which are Visa, Visa Electron, Switch, Maestro, Solo, Mastercard, Delta and American Express. All of these are listed at the bottom of the page. We also accept Paypal. UK residents may also submit payment via Cheque or Postal Order.

Q. I'm not sure which size to buy. Can you help?

A. To help you decide, we have a comprehensive size guide for both ladies and mens wear. Please check our Size Guide for more details.

For those who are still unsure or new to indian suits, one thing that may be of help is that for ladies wear, the kameez/top in a salwar kameez suit is normally worn a little loose. If your measurements fall between two sizes, it may be more comfortable to opt for the larger size. This also applies for ladies trouser suits. You may also decide to go for personal preference and choose a size that is fitting. Both preferences are entirely dependable on the wearer.

As all items listed on Chic Apparel are kept in stock, we will be happy to provide detailed measurements if required. Please contact us if you have any queries.